There is an widespread opinion that management of it services = ITIL, sometimes someone might also though about CobiT, but there are so many others standards or frameworks, which can be used in management of IT services: AS-8005, ASL, BiSL, CMM, CMMI, CobiT, COPC2000, EFQM, eSCM (SP2), eTOM, GFIM, ISO 20000 / 27001, [...]
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Written By: Mateusz Jasny on May 27, 2008
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The new veriosn of ITUP (7.1.3) has been relased. You can download it from here.
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