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Written By: Mateusz Jasny on July 31, 2009 No Comment

If you are already happy holders of  ITIL Service Manager Certificate (Manager’s Certificate in IT Service Management), which confirms your in-depth knowledge of all ITIL version 2 processes at manager-level, it is the highest time to start thinking of pursuing ITIL Expert certification.

“Red Badge” holders should attend [...]

Find out more about ITIL v3 manager bridge exam more→
Written By: Mateusz Jasny on May 27, 2008 No Comment

The new veriosn of ITUP (7.1.3) has been relased. You can download it from here.

Read more about ITUP more→
Tags: [cobit, ibm, itil v3, itup]
Written By: Mateusz Jasny on April 22, 2008 No Comment

ITIL version 3 has been available for almost a year and still has no ITIL Self-Assessment (MS Excel workbook allowing “simple” maturity assessment processes in the IT organization). Although several companies try to fill this gap, but theirs tools aren’t free. It all was true till now.

Read more about ITIL v3 processes maturity assessment more→
Written By: Mateusz Jasny on February 22, 2008 No Comment

If you are interested in the sample ITIL v3 Foundation exam…

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Written By: Mateusz Jasny on February 11, 2008 No Comment

Don’t you have ITIL version 3 books? Are you wondering, which version to choose? It is better to buy the book, PDF, or an online access?

Read more about buying ITIL v3 books more→
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