Visionneuse 2007 de MME. projet ?

Écrit par : Mateusz Jasny le 17 décembre 2007 1 commentaire

good practice - most efficient and effective repetable way of accomplishing a task, proven over time for large number of people #itil
most efficient and effective repetable way of accomplishing a task, that have proven themselves over time for large number of people #itil
After internal iso 20000 auditor exam went well results tommorow. Waiting for train to Krakow.
#iso 20000 auditors shouldn't ask closed questions (only with questions yes and no)
#iso 20000 auditos can have question templates - but they need to adopt them per organisation and audit.
#iso 20000 audit simulation. Auditing marketing department. Exam for internal auditor in 2 hours. Wish me luck!
Improvement process not explicite showed in iso 20000 it's hidden in 4.4.2 part of the standard #iso20k
Main differennce between documen and record is the latter doesn't have versions and can't be changed (only by another record) #iso20k
Iso 20k polish translation of th standard is a crap
started to prepare #ITIL v3 foundation training for my coworkers / training plan ready, now starting to produce powerpoint slides