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ITIL Training für freies (fast)

Vorbei geschrieben: Mateusz Jasny am 12. Oktober 2008 9 Anmerkungen

Durch ES Artikel des Skeptics angespornt „Wie man alle ITSM Bezugsbibliothek zusammenbaut, die Sie für $211 benötigen“, Habe ich entschieden, zu beschreiben, wie billig (oder sogar fast für freies) man ITIL Training erhalten kann (V2 und V3)

Gewöhnlich ist die Kosten Grundlage des waagerecht ausgerichteten e-erlernenkurses für ITIL v2 oder v3 mehr, oder weniger mehreree hundert Dollar, die Kosten von traditionellem beträgt häufig mehr als tausend Dollar. So kann ein ein preiswerteres oder fast für ITIL Training haben freies?

Ich denke, ist die Antwort ja, vorausgesetzt daß Sie ein wenig Selbst-Verweigern haben und Sie gewohnt zu e-zu erlernen erhalten können.

So ist was der Preis? In einigen Fällen ist es fast für freies. Sie zahlen bis $99, aber, wenn Sie ein Bewohner von einem von sind folgende Länder Sie zahlen nur 17 $, und wenn Sie ein Kursteilnehmer sind, den der Preis sehr anziehend ist - nur $ 19. Für diesen Preis erhalten Sie die Mitgliedschaft von ACM.

Aber was über das ITIL? Wie ein Teil der Mitgliedschaft in ACM Sie zur Skillsoft Training Bibliothek mit mehr als 3000 Ekursen und mehr als 1.000 Büchern Books24×7 und Safariin den on-line-Bibliotheken Zutritt erhalten.

Die folgenden direkt verbunden mit ITIL Einzelteilen ist vorhanden:

Skillsoft Ekurse.

ITIL V2:

  • ITIL: Das Service-Schreibtisch-und Ereignis-Management
  • ITIL: Konfiguration und Freigabe-Management
  • ITIL: Problem-und änderung Management
  • ITIL: Finanzielles und Sicherheit Management
  • ITIL: Service-Niveau und Kapazität Management
  • ITIL: Durchgang und Verwendbarkeit Management
  • ITIL Grundlage überblick
  • ITIL Lagebestimmung
  • ITIL kulturelles Bewußtsein
  • TestPrep Informationstechnologie-Infrastruktur-Bibliothek-Grundlagen (ITIL) - Vorbereitung für die ITIL Grundlage Prüfung (V2) (ITIL v2 mock Prüfungen)
  • Mentoring Informationstechnologie-Infrastruktur-Bibliothek-Grundlagen (ITIL) - Beispielfragen für Prüfungen gelieferte Tageszeitung über E-mail, dort ist auch eine Möglichkeit der E-mail Beratungen mit einem Kursmentor.

ITIL V3

  • ITIL V3 - und die ITIL Service-Lebensdauer
  • ITIL V3 - Halten Sie Design-Prozesse instand
  • ITIL V3 - Halten Sie Design-Grundlagen instand
  • ITIL V3 - Wartungsstrategie Grundlagen
  • ITIL V3 – Continual Service Improvement Fundamentals
  • ITIL V3 – Service Operation Processes
  • ITIL V3 – Service Operation Principles and Functions
  • ITIL V3 – Service Strategy Processes
  • ITIL V3 – Service Transition Processes and Principles
  • TestPrep ITIL V3 Foundation (ITV3F) – preparation for the ITIL Foundation exam (V3) (ITIL v3 mock exams)
  • Mentoring ITIL V3 Foundation (ITV3F) – Sample questions for exams delivered daily via e-mail, there is also a possibility of e-mail consultations with a course mentor.

The trainings can sometimes be seemed a little tiring and lengthy (i think it’s caused by its redundancy introduced in order to better learn a course material), but meet their goals. You can also listen to a lector reading a course content and have access to training in the offline mode. After the completion of each of the courses and passing the test you can print a certificate of training completion.

Sample course certificate

Sample course certificate

In addition to this, you can find courses preparing for HDI Customer Support Specialist certification (CSS).

What’s more, it’s only a drop in the sea of all available courses, the total amount is more than 3000, and they relate to issues such as human resources management, finance, six sigma, project management, programming, marketing, Cisco, Microsoft, Novell, Sun, and many, many others – the full list of courses (though not necessarily the current one is available here.)

In the electronic library of books you can also find following ITIL-related publications:

“ITIL v3 Foundation Certification Training Program – Stephen Bajada (Books 24×7 library)

“Implementing ITIL Configuration Management” – Larry Klosterboer (Safari library)

There are also other books (for example 3th edition of PMBOK). Following links show the content of the libraries (unfortunately, you have to combine information from 2 sources, because there’s no one up-to-date list of available books)

Books from a library Books 24×7

Changes in the Library Books 24×7 – October 2008

Books from the library Safari

Changes in the library Safari – October 2008

Find out more:

Tags: acm, books24x7, certification, exam, free, infrastructure, ITIL, itsm, pmbok, thoughs

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Tags: acm, books24x7, certification, exam, free, infrastructure, ITIL, itsm, pmbok, thoughs

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9 Responses to “ITIL training for free (almost)”

  1. Bartosz Górczyński on: 4 November 2008 at 7:49 pm

    Pełna zgoda. E Learning to jest opcja. Bez kosztu trenera, sali, obiadu, dojazdu.

    Ale też bez jakości trenera, przyjemności obcowania z innymi uczestnikami, dzielenia się doświadczeniem, a i zjeść trzeba.

    Jest taniej, ale czy lepiej? W warstwie teoretycznej można wkuć. Ale czy o teorię chodzi?

  2. PMIT on: 4 November 2008 at 11:24 pm

    Z doświadczenia wiem, że najlepsze są szkolenia podczas, których wywiązuje się dyskusja. I często większą wiedzę można wynieść z wymiany poglądów / doświadczeń a nie z samej teorii.
    Wiadomo, e-learning nie zastapi nigdy szkolenia stacjonarnego, czas potrzebny na przyswojenie materiału podobny, jakość niższa, cena też. Myślę, że to fajny sposób, żeby się zorientować w temacie, a na “prawdziwe” szkolenie choćby do kolegów z CT Partners warto zawsze się wybrać!

  3. Mike on: 9 November 2008 at 11:11 pm

    Dzięki!
    Świetna sprawa.
    Właśnie się zarejestrowałem.
    pozdrawiam

  4. Rick Lemieux on: 3 December 2008 at 8:31 pm

    We offer some excellent online programs for all the V3 certification programs. The pograms were ctreated by ITIL V3 Experts with deep rooted practical experience and are accredited by ISEB. The delivery model is streaming video which includes the instructor lectures along with the student courseware online. We also offer tierred pricing for the International marketplace.

  5. Juan Jimenez on: 3 December 2008 at 10:30 pm

    The key to good ITIL training is not the quality of the materials or the mock tests. The key is a good instructor who brings the materials to life and connects the real world to the theory of the framework. Without this, you wind up with people who can pass the test but can’t use ITIL for anything other than four letters on a business card, and think that ITIL is something you implement in organization, or worse yet, think implementing a tool is implementing ITIL. The whole thing falls apart, and then people think ITIL is a bad thing, when in fact the problem is not ITIL, it is the ignorance of the people trying to use it.

  6. Steve Lawless on: 4 December 2008 at 1:33 am

    I have run many advanced ITIL Managers (Masters) courses in the past with a mixture of delegates some of whom have done elearning to get their Foundation certificate. There is a huge gap in their ITIL knowledge, they lack the information that would have been passed on mb a trainer who has been there, and implemented ITIL processes. I actually had one delegate who took an on-line exam on the Friday before attending the Managers course on the Monday. He took the exam 3 times on-line before he passed. We had a challenging week……

  7. Rick Lemieux on: 8 December 2008 at 11:26 pm

    Steve, I agree with your comments based on the type of online ITIL training programs that have been available so far. We spent several months working with enteprise clients to create a new online program that would enable students to walk away with the same experience that they get form the classroom. You can see a sample at http://www.itsmsolutions.com in the Product & Services section.

  8. Consulting Concepts, LLC on: 16 December 2008 at 6:18 pm

    Interesting information as I am taking my first ITIL Course tomorrow and the exam on Friday. I already have a masters in IS and a masters in PM. Will it be that difficult for me? The sent us the manual prior to class.

  9. PMIT on: 18 December 2008 at 7:58 am

    I think, ther will be no problems for u, to pass it.. Good luck!

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