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Written By: Mateusz Jasny on December 6, 2008 2 Comments

Six Sigma is a methodology used in quality management, that was created in the early 80’s of the twentieth century by Bob Galvin and Bill Smith from Motorola.

Nowadays, Six Sigma can be seen at three different levels:

the level of metrics – that is 3.4 defects per million opportunities (DPMO).
the level [...]

Read more about how to put together ITIL and Six Sigma more→
Written By: Mateusz Jasny on November 5, 2008 8 Comments

During my daily duties I very often need to investigate the maturity of a process, such an action can be called the process audit. In the world of IT management, there are many models or frameworks that can help to assess the maturity of the organization or processes, for example: CMM, CMMI, COBIT, ITIL [...]

Read more on how to audit processes more→
Written By: Mateusz Jasny on October 7, 2008 2 Comments
Enterprise Risk Management with M_o_R framework – Management of Risk

M_o_R is a framework, which role is to help in risk management introduction throughout the organization – it is complete and leads us from the beginning stage of developing strategies and policies of risk management to the manageing a risk at the operational level.

The first edition of M_o_R was a response to Read more about M_o_R more→

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